OpenText Enhances ECM with AI Upgrades in Cloud Edition 24.1

OpenText has unveiled OpenText Cloud Edition 24.1, featuring enhanced generative AI capabilities in its OpenText Content Aviator. This release also includes updates targeting supply chain efficiency, improved business intelligence, security and governance, and DevOps, among other features.

OpenText Aviator leverages generative AI to address complex information management challenges. The integration of OpenText Content Aviator with OpenText Extended ECM in CE 24.1 enhances document analysis, summarization, and translation, accelerating information retrieval and enabling users to focus on high-value tasks. Additionally, OpenText IT Operations Aviator extends generative AI features to all customers, including cloud and off-cloud users. This upgrade, part of OpenText Service Management Automation X (SMAX), enhances IT service management with AI chatbots while ensuring data privacy and ethical response controls.

OpenText also introduced Aviator Thrust Studio for developers, offering tools for efficient application deployment, including low-code modelers and automated CI/CD pipeline integration. The Aviator Thrust for Partners Program provides APIs for application development and real-life solutions, supported by OpenText.

OpenText CE 24.1 integrates the OpenText Vertica analytical database with OpenText Magellan BI and Reporting – Public Cloud, enhancing analytical performance for cloud-based enterprise business intelligence. To expedite transaction flows between internal systems and external trading partners, CE 24.1 includes a pre-built and configurable Microsoft Dynamics 365 EDI integration adapter, enhancing connectivity on the OpenText Business Network Cloud.

OpenText has elevated OpenText Voltage Fusion, integrating it with Content Cloud and OpenText Extended ECM. Voltage Fusion combines data discovery, classification, insights, data security, and usage monitoring to manage sensitive data, helping cybersecurity leaders protect sensitive data. The release continues transforming contact centers with advanced solutions, extending capabilities from OpenText Qfiniti Explore to CCaaS solution providers like Sinch, offering valuable customer insights and streamlining operations.

The updates in OpenText Cloud Editions 24.1 signify substantial progress in the company’s digital transformation strategy, showcasing innovation across its product suite. Aviator’s new capabilities mark a significant advancement in harnessing AI for information management, particularly with its integration into OpenText’s Extended ECM platform. The introduction of OpenText Content Aviator simplifies document analysis and translation, representing a shift towards more interactive user experiences in enterprise software. This expansion brings AI-driven enhancements to IT service management, improving operational efficiency.

While Aviator is a highlight, this release includes updates addressing supply-chain efficiency, enhanced BI capabilities, new DevOps tools, and privacy and governance. OpenText’s ability to deliver rapid innovation keeps it in a leadership position in the market. The updates in CE 24.1 reinforce OpenText’s position as a leader in digital transformation solutions, reflecting a keen insight into evolving technological demands. OpenText is well-positioned as a pivotal partner for organizations navigating the complexities of the digital era, solving complex problems related to data value derivation.